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Security and Trust

Know What Stays on Your Mac and What Reaches MAH Services

MAH is desktop-first, but not every product fact is local. This page separates local project work, MAH account services, payment processing, and the AI agent providers you choose.

At a Glance

Four Different Data Boundaries

1

Local Project Work

MAH marketing, account, billing, and customer-lifecycle services do not collect local project files, repository content, knowledge-base content, task text, or agent output.

2

Account and Usage Facts

MAH services handle the verified sign-in identity and the package, billing, seats, account machines, team, and monthly agent-time facts needed to operate the account.

3

Payment Details

Payment card details are entered and held by Stripe, the billing provider. The MAH public site does not collect or store card details.

4

Selected AI Agent Services

A third-party agent processes the information you choose to send to it. That processing follows the selected provider's privacy, security, and account terms.

Account protection

How MAH Protects Account Actions

Purchase and account recovery should never depend on a user copying private identifiers into a public page. MAH keeps the path attached to the signed-in account and gives a safe recovery action when the current facts cannot be verified.

  1. Step 1

    Sign In to Your Account

    Sign in on this website or in MAH App. Billing actions use that signed-in account, so you do not need to copy account details between tools.

  2. Step 2

    Manage Billing on the Website or in the App

    Open Packages and Billing on this website, or continue from MAH App Account. A short-lived, signed browser session keeps the action connected to that account.

  3. Step 3

    Keep Account Details Protected

    Payment, purchase, and subscription identifiers are handled by the service path and are not shown as fields for a user to copy or edit.

  4. Step 4

    Get a Clear Next Step

    If MAH cannot confirm the account status, it pauses the action and guides you to sign in, sync your status, or get billing help.

Current controls

Controls Available Today

These links open MAH App on this Mac. They work only after MAH App is installed and signed in; in a browser without MAH App, nothing opens.

Billing and Subscription

Manage your package, payment methods, invoices, and cancellation from Packages and Billing on this website. You can also continue from MAH App Account.

Packages and Billing

Customer Data and Privacy

Privacy in MAH Workbench includes the current customer-record download and deletion controls for the signed-in account.

Open Privacy in MAH Workbench

Product and Account Help

Use the public support guide to choose billing, installation, product-feedback, or privacy help without sending project content or credentials.

Open MAH Support

Your Part of the Boundary

Keep each connected account and task intentional.

  • Review the privacy and data settings of each AI agent provider you connect.
  • Send an agent only the project information it needs for the task.
  • Protect your MAH account, Mac sign-in, and connected agent accounts.
  • Keep MAH App current and use the visible support path when account state looks wrong.

Need a direct answer?

Use the support path that matches the question.

Install MAH, connect your AI Agents, and start your first project.